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It is University policy that all devices on the University network have the University supplied Sophos Endpoint Detection and Response (anti-virus) product installed.

If you have a WIN IT managed computer Sophos virus protection is likely to have been preinstalled and centrally managed by WIN's Sophos cloud management application.

You may also install Sophos on your personally owned devices by downloading from using your Oxford SSO.


MAC Sophos Troubleshooting

It may be necessary to troubleshoot Sophos after a Mac OS update or Sophos reinstall. Some commons steps are described in this section.

Check Sophos system extensions are enabled and running. From the Apple menu select 'System Preferences', click 'Security & Privacy', then select General Click Details... Check both extensions Click Ok. 

security and privacy

system extensions

A popup will ask to allow Sophos Network Extension  to Filter Network Content - click Allow

Sophos network control 


You will also need to grant Sophos full disk access. Open 'Security & Privacy' . At the "Privacy" section, Scroll down to "Full Disk Access", click on the padlock at the bottom left and enter your Mac's username/password to allow changes, then drag and drop the "Drag this" image into the Security & Privacy window.